FINANCIAL SERVICES GUIDE
This website www.delisted.com.au is published by deListed, a division of BRG
Pacific Pty Limited
(ABN 64 003 142 372), holder of Australian Financial Services Licence No:
264673. The commencement date of the AFS Licence is 3 August 2004.
About this Financial Services Guide
This Financial Services Guide ("FSG") is an important document which we are required to provide to you under the terms of our Australian Financial Services Licence. In this FSG, when the name deListed or the terms, we, our, or us are used, we refer to BRG Pacific Pty Limited (ABN 64 003 142 372) holder of AFS Licence No: 264673.
Purpose of the Financial Services Guide
This FSG is intended to inform you of certain matters relating to our relationship, prior to providing you with a financial service and to assist you in determining whether to use that service. You should be aware that it contains general information that has been prepared without taking into account your objectives, financial situation or needs. Accordingly, before making any decision you should consider whether it is appropriate to your particular circumstances.
The matters covered by our FSG include:
Who we are and how we can be contacted
Our financial service is provided primarily via our website www.delisted.com.au which is published by deListed, a division of BRG Pacific Pty Limited (ABN 64 003 142 372).
Anthony (Tony) John McLean is the “key person” for the purposes of performing the duties required under the terms of Australian Financial Services Licence No: 264673. He is also a director of the AFS Licence holder, BRG Pacific Pty Limited, and the chief executive officer of deListed. Further information about deListed and Mr McLean can be found in the “About Us” webpage of www.delisted.com.au.
We can be contacted by:
Email: admin@delisted.com.au
or by Message at www.delisted.com.au
or in writing to:
deListed
PO Box 1169
Chatswood NSW 2057
Tel: 61 2 9411 8875
What services we are authorised to provide
deListed, via its licence holder BRG Pacific Pty Limited, is authorised to provide general financial product advice to retail clients, relative to one class of financial products, namely securities. The advice you receive from us or that is carried on our website or in any other communications with you is therefore general in nature. It should not be construed as being appropriate to your objectives, financial situation and needs.
Where the licensee (BRG Pacific Pty Ltd) makes any offer to purchase securities, it is in the capacity of principal and not as agent.
The licensee is not making a recommendation that you accept the offer and the licensee recommends that you obtain independent financial advice.
deListed, via its website www.delisted.com.au provides a range of free services, mainly to shareholders in failed companies. deListed charges an administration fee for three services:
How we are remunerated
Our remuneration is in the form of an Administration Fee for the processing of off-market transfers of securities or searching for missing securities and unclaimed monies. In the case of companies in administration, our service includes the creation of a trust to hold those securities on trust until their transfer can be registered. We are remunerated online through a merchant credit facility or by mail for shareholders without access to the internet. The Administration Fee is specified in each case. Where we acquire "worthless securities" in failed entities or less-than-marketable parcels of securities in other entities, we may also benefit from a recovery in the value of the "worthless securities" or from an increase in the value of the less-than-marketable parcels of securities.
Purchasing "Worthless Securities"
Our Administration Fee for the preparation, execution and mailing of all documents is $81 (GST included) for each parcel of shares we acquire. That amount is reduced by $1 for each parcel, being the nominal consideration we pay for "worthless securities".
In the event that you are selling more than one parcel of securities to us at the same time, the Administration Fee is reduced to $56 for each additional parcel and the net payment due by you as the seller of the securities is as detailed:
| Parcels | Buyers Admin Fee | Consideration paid by buyer | Net Payment by seller |
|---|---|---|---|
| One | 81.00 | 1.00 | 80.00 |
| Two | 137.00 | 2.00 | 135.00 |
| Three | 193.00 | 3.00 | 190.00 |
| Four | 249.00 | 4.00 | 245.00 |
| etc |
In a very small number of cases the transfer of securities is subject to stamp duty. In that event there may be an additional charge. That possibility and the amount of the duty payable can only be assessed on a case-by-case basis. Investors will be given the choice of paying the additional charge (unlikely to be more than $50) or withdrawing from the transaction. If the latter course is chosen, any fee already paid will be refunded in full.
"Worthless securities" are defined to be securities we believe to be of no value or of negligible value at the time the securities are acquired by us. Securities are acquired by us when a Standard Transfer Form for the transfer of the securities is executed by both seller and buyer.
Purchasing Small Parcels
An Administration Fee applies to the processing of the off-market transfer of small parcels of shares as follows:
| Gross Proceeds | Admin Fee (GST incl) |
| $300.00 - $499.99 | $25.00 |
| $100.00 - $299.99 | $22.00 |
| $17.50 - $99.99 | $17.50 |
| less than $17.50 | $17.50 * |
| * To enable you to get rid of nuisance parcels. | |
Shareholders should note that deListed may close this facility at any time or decline to acquire shares in any company at any time and need not provide a reason for so doing. In either event if any Administration Fee has been paid, it will be refunded in full. Particular care should be given to entering the correct ASX Code and number of securities. deListed will not refund an Administration Fee where this data has been entered incorrectly. (Our Administration Fee for this service has been kept to an absolute minimum and if we are to unwind a transaction where basic information has been entered incorrectly, deListed will impose a Handling Fee equal to the Administration Fee charged.) We receive no other fees of any description relative to these transactions and we may benefit from an increase in the value of the securities we acquire.
Searching for Missing Securities or Missing Money
Our Administration Fee for this service is $34.50.
Details of any potential conflicts of interest
We believe that providing this service is entirely appropriate and a logical extension to the existing activities of deListed. There are no associations or relationships that could influence us but there is nevertheless potential for conflict of interest. That arises because we seek to provide independent and unbiased information relative to companies in external administration, and at the same time may acquire securities in those companies in circumstances where we believe shareholders may realise a taxation benefit and where we may benefit from receipt of the Administration Fee involved or by an increase in the value of the securities we purchase.
In response to this possibility we have voluntarily developed our own Code of Conduct in relation to the acquisition of "worthless securities". We may add to it from time to time as appropriate. Our Code of Conduct states that we will not accept transfers of shares in companies;
* issued pursuant to s 104-145 of the Income Tax Assessment Act 1997
Our internal and external dispute resolution procedures and how you can access them
deListed is committed to the provision of a high standard of personal service and to maintaining our reputation for fairness and integrity. If, despite our best endeavours, the level of service fails to meet your expectations we would like you to inform us about your concerns. Our complaint handling process is designed to ensure that your concerns are treated seriously and that your complaint is addressed promptly and fairly. Your complaint should be lodged by: